Gloomhaven
Gra podstawowa
edycja detaliczna

ten Game Steward makes every effort to provide the best quality of shipping to you and all customers.  As part of that effort, we provided (below) a list of helpful answers to many shipping questions.

1. Darmowa dostawa means The Game Steward will offer to ship your order to you for free.  This offer is generally for orders over $99 US Dollars within the 48 przyległyStany Zjednoczone. Free shipping will use US Priority Mail, Fedex Ground, Fedex Smartpost, UPS Ground, or other major courier services.  We can not guarantee your order will arrive in 5 days or less, but most packages arrive in 5 business days or less.  If time is a factor for you, please consider selecting an expedited shipping option at checkout.
2. Orders which include multiple items will be shipped in a single box where possible.  If the order is too large to fit in a single box, we will ship your order in multiple boxes (at our discretion), at no additional charge.
3. When an order includes pre-order items and in-stock items, the in-stock items will be held in reserve until all items are present in our warehouse, and can be shipped together.  This may result in your in-stock games being held for several months.
4. If a combined order of in-stock items and przed Sprzedaż items is expected to be delayed by more than 1 month, The Game Steward may (at our discretion) offer customers the option to have in-stock items shipped right away for an additional shipping fee.
5. Order responsibility after delivery. ten Game Steward is responsible for delivery of your order to your requested delivery address.  The games we sell are typically limited edition items that are non-replaceable.  By placing your order you agree to accept responsibility for the care and storage of your order after delivery is completed to your shipping address. In other words, once the package is documented as delivered by the shipping service, your contract for products and services with The Game Steward jest pełny.
6. If you have any concerns that your package may be stolen after it is delivered, we highly recommend that you request special handling instructionsat the time you place your order, such as a signature requirement, a hold at the local courier facility, or have the package delivered to your office address.  These services may incur an additional charge to you.  Finally, we cannot guarantee that changes to the delivery instructions will be possible after we've receive your order and tendered it to the shipping service.
7. On rare occasions, the publisher of a Kickstarter game will split fulfillment of a game, resulting in multiple shipping fale. This often results in the delay of delivery for a portion of the Kickstarter contents offered for sale. When this occurs, The Game Steward will hold your order until all items are shipped to us by the publisher. ten Game Steward, at its discretion, may offer you the option to have each fala of contents shipped to you as they arrive for an additional fee.
8. If a Kickstarter game arrives to our warehouse 30 days or more after you place your przed Sprzedaż, Ten Game Steward will require confirmation of your current mailing address. We will not ship an order more than 30 days old without affirmative confirmation of your current mailing address. Please make sure to notify us when you move, so that we can update your address in our records, and avoid any delays in shipping your game.  We will attempt to contact you by e-mail and/or phone at least three times.  If we do not receive a confirmation after our third attempt, we reserve the right to continue making attempts or cancelling your order for a full refund.
   
9. ten Game Steward affirms that it will only ship an order to the address we have on record for your order.  If the address provided by you is old, incomplete, or incorrect, The Game Steward will not accept responsibility for lost package(s).  If the package is returned to us, you will be responsible for any additional shipping charges.
10. ten Game Steward takes great care to ship each package with appropriate packing material to avoid damage while in transit.  However, accidents do happen, and packages can receive rough treatment.  if you receive an item that has been damaged in any way, please contact us right away.  We may ask for photos of the damage to help determine the appropriate course of action.  At our discretion, this may include (but is not limited to) accepting returns for a full refund, offering a partial refund if you decide to keep the game, or offering a replacement copy.
11. For International orders,buyers are responsible for all taxes, fees, customs, and/or tariffs that may apply.ten Game Steward is a small business, and we have no knowledge or expertise of taxes or fees imposed by (or in) other countries.  It is the buyer's responsibility to understand the appropriate laws and shipper policies that may apply, and what taxes or fees may be incurred by purchasing an item from The Game Steward.
12. For International orders, The Game Steward will fill out the customs form with accurate information regarding the sale price of game(s) sold.No deviations from the accurate amount and no exceptions.  
    
13. ten Game Steward ships all orders with online tracking numbers. Our e-commerce system automatically sends an e-mail with tracking information when a package ships as a courtesy to you. Jednakże Game Steward takes no responsibility if you do not receive a tracking #.  If you don't receive a tracking #, and you are concerned about when your package will be delivered, it is your responsibility to contact us and request one.  This is especially true for International Orders.  If a package is returned to us because you do not pick it up at your local post office/customs office/etc., we will charge the actual cost of postage to ship it again.
14. ten Game Steward makes every effort to ship a game in a timely manner.  Our commitment to you is to ship an in-stock game within three business days of receiving your order. Jednakże, there may be occasions when we are unable to meet this goal due to heavy workload or other circumstances.  We do not accept any liability for a delay in shipping your order.  For orders in which the customer selects an expedited shipping option at checkout, we will make every effort to ship the game the same day, or within one business day.
15. ten Game Steward makes every effort to fulfill pre-ordered Kickstarter games as timely as possible. Jednakże, my Nie mogę control when a publisher will fulfill our order.  As a matter of experience, we have learned that our orders tend to ship toward the end of the Kickstarter fulfillment period.  If the knowledge that your friends who backed a Kickstarter campaign may receive their game several days or weeks before you do, you may want to reconsider ordering from The Game Steward.
16. Once a game arrives in our warehouse, it takes some time for us to process the order and prepare pre-orders to ship out.  This may take anywhere from 1 business day to 2 weeks, depending on the size of our order, the number of components needed to be shipped, and the number of pre-orders wypełnić. Accordingly, we cannot make any guarantees about how soon your order will ship once a game arrives in our warehouse.

Other Frequently Asked Questions (FAQ)

1. Does The Game Steward offer Free Shipping?
1. Yes (see above)
2. Robi TheGameSteward sell games in languages other than English?
1. No, currently TheGameSteward sells games only in English.
3. What is a pre-order vs a regular or in-stock order?
1. A przed Sprzedaż is when you order your game prior to the publisher releasing the game.  A pre-order will be fulfilled and shipped once the game publisher has shipped the game to us, TheGameSteward. Then we will ship game to you. A regular order is a game already physically in-stock w TheGameSteward.
4. Po co kupować zamówienie? Dlaczego nie czekaj, aż gra jest w magazynie.
1. Kupowanie gry przed Sprzedaż jest przydatny, jeśli gra jest popularna i prawdopodobnie sprzedać przed przybyciem w magazynie. (Dzieje się tak często.) W TheGameStewardCzęsto mamy klientów, którzy chcą zakupić grę po tym, aby dowiedzieć się, że nie ma dostępnych na sprzedaż. Kiedy kupujesz grę przed Sprzedaż, TheGameSteward Rezerwuje jednostki w twoim imieniu, które nikt inny nie może kupić.
5. Jak TheGameSteward "Statek na wartość"?
1. Aby zaoszczędzić pieniądze, jeśli zamówisz wiele gier, w których znajdują się niektóre lub wszystkie elementy przed Sprzedaż, TheGameSteward pakuje twoje przedmioty, dopóki nie są dostępne In-Stock. i wysyłaj je razem. Oszczędza to pieniądze na wysyłce.
2. Jeśli jednak chcesz otrzymywać pewne lub wszystkie przedmioty indywidualnie, gdy przybywają na magazynie, po prostu wypełnić oddzielne zamówienia / płatności na kasie za każdy - lub daj nam znać, gdzie chcesz mieć i zamówić i zapłacić Oddzielna wysyłka. W ten sposób każdy będzie miał własną przesyłkę i zostanie wysłany jak najszybciej.
6. Czy TheGameSteward Ceny obniżone?
1. Wszystko przed Sprzedaż Gry TheGameSteward sąWczesny ptak specjalnyceny dyskontowe.TheGameSteward nie oznacza gier normalna cena dopóki nie przybyli In-Stock..
2. TheGameSteward ma również przedmioty na wyprzedażylub zniżki na sugerowaną cenę detaliczną producenta (MSRP.) Gdzie jest dostępna MSRP. Uwaga: MSRP nie zawsze jest dostępny, na przykład w wersji Kickstarter Games.
7. Czym są Kickstarter. Gry planszowe vs detaliczne gry planszowe?
1. Kickstarter to miejsce finansowania, w którym ludzie publikują projekty na tłumy, aby sfinansować (aka "do tyłu") stworzenie nowego przedmiotu lub projektu. Zadawanie opinii publicznej do projektów funduszy w ten sposób jest znany jako crowdfunding. Jedna podkategoria Kickstartera jest crowdfunding gier planszowych. Te gry planszowe są określane jako Kickstarter Gry planszowe.  
2. Wersja Kickstarter Gry planszowa często obejmują dodatkowe przedmioty gry, aby podziękować i zachęcić ludzi do funduszy / z powrotem projektu Kickstartera i pomóc stać się wypełnioną grą fizyczną. Te dodatki obejmują:Cele rozciągania -Dodatkowe przedmioty dla bakterów gry planszowych, a czasamiWyłączniki kickstarter. - dodatkowe przedmiotydlaBackers Games Games ', którzy nie pójdą w standardowe gry planszowe.
3. TheGameSteward jest bardzo różnym rodzajem sklepu.TheGameSteward pomaga faktycznie przynieść gry na rynek, które nie mogą jeszcze finansować.TheGameSteward Pays / Fundusze / Backs Kickstarter Gry planszowe Projekty i / lub lata przed rzeczywistą grą istnieje fizycznie i statki na sprzedaż w magazynie. (W porównaniu, wiele innych sklepów gry Standard Model nie jest płacić za gry do miesiąca po tym, jak już otrzymują gry w magazynie) w ten sposób i dzięki swojej pomocy jako klientów, TheGameSteward Pomógł ubezpieczyć udane finansowanie setek gier Kickstarter przybywających na rynek i będzie nadal robić.
8. Zamów odpowiedzialność po dostawie.
1. ten Game Steward jest odpowiedzialny za dostawę zamówienia na żądanym adresie dostawy. Games sold by The Game Steward are typically limited edition items that are non-replaceable. Once delivery of your order at your shipping address is documented / completed by the shipping company employed by The Game Steward, you accept full responsibility for securing your order.