May 2 - Update on New/Upcoming Arrivals

Update for Friday, May 2.   We still have about 50 orders from the Spring Sale that we need to fulfill.  These are orders that are either more complicated (8+ items to pack) or have special circumstances that require separate treatment.  Our goal is to be done by Monday. 

We finished up fulfillment of Vicious Gardens and  Apex LegendsWe're taking those off the board.  If you placed a pre-order and haven't received an address confirmation request, please reach out to us at customerservice@thegamesteward.com.  

No new arrivals, so the queue is now:   Keep the Heroes OutWitcher: Path of Destiny, Santorini: Deluxe Edition, Galactic Cruise, Deep Regrets, and Fractured Sky.

STANDING DISCLAIMER RE: PRE-ORDER FULFILLMENT:  We will not ship a pre-order more than 30 days old unless and until we receive an address confirmation request.  Crowdfunded games are often limited edition collector's items, and we cannot risk the loss that occurs if a package is shipped to an address that is no longer valid for the customer.  If you placed a pre-order with us, PLEASE check your e-mail for an address confirmation request, and reply at your earliest convenience.  This will ensure that your pre-order is delivered in a timely manner.  Note that all address confirmation requests go to the e-mail address on record for the order placed.  It is the customer's responsibility to monitor the correct inbox to ensure timely responses to address confirmation requests.

Not much in new updates re: tariffs and upcoming arrivals.  Most publishers who have product that is still in development, or is still physically located in China, have decided to hold off on shipping game to the US for the next few months, in the hope that the Trump administration will reduce tariffs.  However, current events continue to crate chaos for small businesses, so each publisher is handling the situation in their own way.  

To our knowledge, Super Boss Monster, Deep Rock Galactic, Stars of Akarios, Corps of Discovery, Calimala, Molly House, Zombicide: White Death, Stupor Mundi, The Dark Quarter, and The Breach are in the US, and are actively in fulfillment.  We do not expect any unusual delays with these (although mundane delays in the pace of fulfillment occur all the time.).

An update re: Merchants Cove is now on hold.  The fulfillment partner, QML, has physical possession of the games, but has not been paid to deliver the games.  Accordingly, they are giving backers the chance to receive their orders if they pay the cost of fulfillment for their order (so effectively, backers will need to pay for shipping twice to receive their order).  We don't yet know what the cost will be, so we don't know how this will play out yet.  If it becomes cost prohibitive, we may have to forego receipt of Merchants Cove.  If the cost is reasonable, we will absorb the extra shipping cost.  If it is somewhere in between, we will reach out to customers to discuss options.  The only thing we can say for certain is that customers who pre-ordered Merchants Cove from The Game Steward will always retain the option to cancel their order for a full refund.  That is our guarantee to you.

Beyond the titles listed below, we don't have any firm information on other titles.  We will provide additonal updates as we learn about other delays of other titles as we find out about them.

Here is the latest list of titles expected to arrive in the next few weeks:

Merchants Cove:  Master Craft - TBD.

Corps of Discovery is expected to arrive ~May 9. (sold out)

Calimala Deluxe Edition is expected to arrive ~May 9. (sold out)

Deep Rock Galactic is expected to arrive ~May 9.

Mind MGMT Deluxe Edition is expected to arrive ~May 9.

Super Boss Monster is expected to arrive ~May 9. (sold out)

Stars of Akarios is expected to arrive ~May 9.

The Breach is expected to arrive ~May 9.

Zombicide: White Death is expected to arrive ~May 9.

Molly House is expected to arrive ~May 16.

Stupor Mundi is expected to arrive ~May 16. (sold out)

The Dark Quarter is expected to arrive ~May 30. (sold out)

Tsuro: Luxury Limited Edition is expected to arrive ~May 30. (sold out)

We hope everyone has an excellent day!

Procurar