Gloomhaven
Core Game
Retail Edition

The Game Steward makes every effort to provide the best quality of shipping to you and all customers.  As part of that effort, we provided (below) a list of helpful answers to many shipping questions.

1. Ilmainen toimitus means The Game Steward will offer to ship your order to you for free.  This offer is generally for orders over $99 US Dollars within the 48 contiguousYhdysvallat. Free shipping will use US Priority Mail, Fedex Ground, Fedex Smartpost, UPS Ground, or other major courier services.  We can not guarantee your order will arrive in 5 days or less, but most packages arrive in 5 business days or less.  If time is a factor for you, please consider selecting an expedited shipping option at checkout.
2. Orders which include multiple items will be shipped in a single box where possible.  If the order is too large to fit in a single box, we will ship your order in multiple boxes (at our discretion), at no additional charge.
3. When an order includes pre-order items and varastossa items, the varastossa items will be held in reserve until all items are present in our warehouse, and can be shipped together.  This may result in your varastossa games being held for several months.
4. If a combined order of varastossa items and ennakkotilaus items is expected to be delayed by more than 1 month, The Game Steward may (at our discretion) offer customers the option to have varastossa items shipped right away for an additional shipping fee.
5. Order responsibility after delivery.  The Game Steward is responsible for delivery of your order to your requested delivery address.  The games we sell are typically limited edition items that are non-replaceable.  By placing your order you agree to accept responsibility for the care and storage of your order after delivery is completed to your shipping address. In other words, once the package is documented as delivered by the shipping service, your contract for products and services with The Game Steward on valmis.
6. If you have any concerns that your package may be stolen after it is delivered, we highly recommend that you request special handling instructionsat the time you place your order, such as a signature requirement, a hold at the local courier facility, or have the package delivered to your office address.  These services may incur an additional charge to you.  Finally, we cannot guarantee that changes to the delivery instructions will be possible after we've receive your order and tendered it to the shipping service.
7. On rare occasions, the publisher of a Kickstarter game will split fulfillment of a game, resulting in multiple shipping waves.  This often results in the delay of delivery for a portion of the Kickstarter contents offered for sale.  When this occurs, The Game Steward will hold your order until all items are shipped to us by the publisher.  The Game Steward, at its discretion, may offer you the option to have each Aalto of contents shipped to you as they arrive for an additional fee.
8. If a Kickstarter game arrives to our warehouse 30 days or more after you place your ennakkotilaus, The Game Steward will require confirmation of your current mailing address. We will not ship an order more than 30 days old without affirmative confirmation of your current mailing address. Please make sure to notify us when you move, so that we can update your address in our records, and avoid any delays in shipping your game.  We will attempt to contact you by e-mail and/or phone at least three times.  If we do not receive a confirmation after our third attempt, we reserve the right to continue making attempts or cancelling your order for a full refund.
   
9. The Game Steward affirms that it will only ship an order to the address we have on record for your order.  If the address provided by you is old, incomplete, or incorrect, The Game Steward ei hyväksy vastuuta kadonneista paketista. Jos paketti palautetaan meille, olet vastuussa kaikista ylimääräisistä kuljetusmaksuista.
10. The Game Steward Huolehdi siitä, että jokainen paketti lähetetään sopivalla pakkausmateriaalilla vaurioiden välttämiseksi kuljetuksen aikana. Onnettomuudet tapahtuvat kuitenkin, ja paketit voivat saada karkeaa hoitoa. Jos saat jonkin verran vahingoittuneen kohteen, ota meihin yhteyttä heti. Voimme pyytää kuvia vahingosta, joka auttaa määrittämään asianmukainen toimintatapa. Meidän harkintallamme tämä voi sisältää (mutta ei rajoitu) hyväksymisestä täyden hyvityksen palauttamisesta, mikä tarjoaa osittaisen hyvityksen, jos päätät pitää pelin tai tarjota korvaavan kopion.
11. Kansainväliset tilaukset,Ostajat ovat vastuussa kaikista veroista, palkkioista, tullisista ja / tai tariffeista, joita voidaan soveltaa.The Game Steward on pieni yritys, eikä meillä ole tietoa tai asiantuntemusta veroista tai maksuista, joita muut maat ovat asettaneet. It is the buyer's responsibility to understand the appropriate laws and shipper policies that may apply, and what taxes or fees may be incurred by purchasing an item from The Game Steward.
12. Kansainväliset tilaukset, Game Steward Täyttää tullilomakkeen tarkat tiedot myydyn pelin myyntihinnasta.Ei poikkeamia tarkasta määrästä eikä poikkeuksista.  
    
13. The Game Steward Lähettää kaikki tilaukset online-seurantanumeroilla. Sähköisen kaupankäynnin järjestelmä lähettää automaattisesti sähköpostiviestin, jossa on seurantatiedot, kun paketti aluksia kohteliaisuutena sinulle. Kuitenkin Game Steward Ei ota vastuuta, jos et saa seuranta #. Jos et saa seurantaa #, ja olet huolissasi, kun paketti toimitetaan, sinun vastuullasi on ottaa yhteyttä meihin ja pyytää sitä. Tämä pätee erityisesti kansainvälisiin tilauksiin. Jos paketti palautetaan meille, koska et noutaa sitä paikalliseen postitoimistoon / tullitoimipaikkaan / jne., Veloitamme todelliset postikulut lähettämään sen uudelleen.
14. The Game Steward tekee kaikkensa pelin lähettämiseen ajoissa. Sitoumuksemme teidän on lähetettävä varastossa Peli kolmen työpäivän kuluessa tilauksen vastaanottamisesta. kuitenkin, there may be occasions when we are unable to meet this goal due to heavy workload or other circumstances. Emme hyväksy vastuun tilauksen lähettämisen viivästymisestä. Tilaukset, joissa asiakas valitsee nopeutetun toimitusvaihtoehdon kassalla, teemme kaikkensa lähettämään pelin samana päivänä tai yhden arkipäivän kuluessa.
15. The Game Steward Tekee kaikkensa täyttää valmiiksi tilatut Kickstarter-pelit mahdollisimman ajoissa. Me kuitenkin ei voi valvonta, kun julkaisija täyttää tilauksen. Kokemuksena olemme oppineet, että tilauksemme on taipumus toimittaa kohti kickStarter Fulfillment -kauden loppua. Jos tietämys, että ystäväsi, jotka tukivat Kickstarter-kampanjan, voivat saada pelin useita päiviä tai viikkoja ennen kuin teet, saatat haluta harkita uudelleen tilausta Game Steward.
16. Kun peli saapuu varastossamme, kestää jonkin aikaa, jotta voimme käsitellä tilausta ja valmistautua ennakkotilaus lähettää. Tämä voi kestää missä tahansa 1 arkipäivänä 2 viikkoon riippuen tilauksen koosta, toimitettavien komponenttien määrä ja määrä ennakkotilaus täyttää. Näin ollen emme voi tehdä takuita siitä, kuinka pian tilauksesi lähetetään, kun peli saapuu varastossamme.

Muut usein kysytyt kysymykset (FAQ)

1. Onko Game Steward Tarjoa ilmainen toimitus?
1. Kyllä (katso edellä)
2. Tekee TheGameSteward Myy pelejä muilla kielillä kuin englanti?
1. Ei, tällä hetkellä TheGameSteward sells games only in English.
3. What is a pre-order vs a regular or in-stock order?
1. A ennakkotilaus is when you order your game prior to the publisher releasing the game.  A pre-order will be fulfilled and shipped once the game publisher has shipped the game to us, TheGameSteward.  Then we will ship game to you.  A regular order is a game already physically varastossa at TheGameSteward.
4. Why purchase a pre-order?  Why not wait until the game is in-stock.
1. Purchasing a game on ennakkotilaus is useful if the game is popular and likely to sell out prior to arriving in-stock.  (This happens quite frequently.)  At TheGameSteward, we often have customers looking to purchase a game after it is in stock only to find out there are none available for sale.  When you purchase a game ennakkotilaus, TheGameSteward reserves units in your name that no one else can buy.
5. Kuinka TheGameSteward 'ship for value'?
1. To save you money, if you order multiple games where some or all of the items are ennakkotilaus, TheGameSteward will bundle your items until they are all available varastossa and ship them together.  This saves you money on shipping.
2. If, however, you wish to receive some or all your items individually as they arrive in-stock, simply fill out separate orders/checkout payments for each - or let us know where you'd like to have and order broken up and pay for separate shipping.  In this way, each  will have its own computed shipping and will be shipped as soon as it arrives.
6. Are TheGameSteward prices discounted?
1. Kaikki ennakkotilaus games on TheGameSteward areearly bird specialdiscount prices.TheGameSteward does not mark games at normaalihinta until they arrive varastossa.
2. TheGameSteward also has items alennuksessaor discounted off manufacturer's suggested retail price (MSRP) where MSRP is available.  Note: MSRP is not always available, such as on the Kickstarter versions of games.
7. Mitä ovat Kickstarter board games vs retail board games?
1. Kickstarter is a funding site where people post projects for crowds to fund (aka 'to back') the creation of a new item or project.  Asking the public to fund/back projects in this way is known as crowdfunding.  One subcategory of Kickstarter is the crowdfunding of board games.  These board games are referred to as Kickstarter Board Games.  
2. The Kickstarter version of board games often include extra game items to thank and incentivize people to fund/back a Kickstarter project and help it become a completed physical game.  These extras include:Stretch Goals -additional items for the board games' backers, and sometimesKickstarter Exclusives - additional itemsforthe board games' backers that will not go into the standard retail board games.
3. TheGameSteward is a very different kind of game store.TheGameSteward helps actually bring games to market that might not otherwise get funded.TheGameSteward pays/funds/backs Kickstarter Board Game projects months and/or years before the actual game exists physically and ships for sale in-stock.  (In comparison, many other game shops standard model is not to pay for games until a month after they already receive the game in-stock.)  In this way and with your help as customers, TheGameSteward has helped insure the successful funding of hundreds of Kickstarter Games coming to market and will continue to do so.
8. Order responsibility after delivery.
1. The Game Steward is responsible for delivery of your order at your requested delivery address.  Games sold by The Game Steward are typically limited edition items that are non-replaceable. Once delivery of your order at your shipping address is documented / completed by the shipping company employed by The Game Steward, you accept full responsibility for securing your order.